Not sure where to start? Book a compliance conversation - we'll assess your current setup and recommend the right approach. No pressure, no sales pitch.
IT Support That Actually Protects You
Stop wondering if your backups work, if your systems are secure, or when the next outage will hit. We handle it all - so you can focus on running your business.
Leading Technology Partnerships
Why Professional Services Firms Choose Security Specialists
Remote-First, Nationwide Cover
We run your security remotely, so response never depends on someone being nearby. Monitoring, patching, and incident response happen the moment they are needed, wherever your team works. On-site visits are scheduled for onboarding and reviews, not emergencies.
We Know Your Industry
SRA compliance for solicitors. FCA requirements for financial advisors. KCSIE safeguarding for schools. Making Tax Digital for accountants. We understand your regulators, your software, and your clients' expectations.
Security Specialists, Not Generalists
We're not a generic IT company that dabbles in security. We're cloud security specialists with 11 years of Azure experience. Enterprise-grade protection designed for professional services firms.
Co-Managed Flexibility
Already have IT support? We work alongside them as your security specialist layer. Keep what works, add the expertise you're missing. No need to rip and replace.
Not sure where to start? Book a compliance conversation - we'll assess your current setup and recommend the right approach. No pressure, no sales pitch.
You Need Security-First IT Support If...
You're worried about ransomware
Professional services firms are prime targets. One click on a phishing email and your client data is encrypted, your reputation is damaged, and your PI insurance premium triples.
Compliance pressure is mounting
Clients demanding Cyber Essentials. Insurers requiring security documentation. Regulators asking questions. Your current IT provider can't help you answer them.
Your IT support is reactive, not proactive
They fix things when they break. But nobody's monitoring threats, testing backups, or planning ahead. You're one incident away from disaster.
Downtime during deadlines costs you money
Tax season. Completion day. Regulatory filing. When systems fail at critical moments, you lose revenue, miss deadlines, and damage client relationships.
If any of this sounds familiar, you're not alone. Most professional services firms we talk to have been let down by generic IT providers who don't understand your industry.
How We Help
Security-First, Not Security-Later
We don't bolt security on after the fact. Every system we manage has enterprise-grade protection from day one: endpoint detection, email security, credential exposure monitoring, tested backups.
Industry-Specific Expertise
We know your compliance requirements (SRA, FCA, KCSIE), your software (Sage, LEAP, Bullhorn), and your peak periods (tax season, completion days, term time). We've built our service around how professional services firms actually work.
Co-Managed Flexibility
Already have IT support you're happy with? Keep them. We work alongside as your security specialist layer. Or we can handle everything - your choice. No forced rip-and-replace.
Protected in 7 Business Days
Not months of "discovery" and "planning". We deploy core protection within 7 business days. You're secured fast, then we optimise from there.
Find IT Support for Your Industry
We specialise in professional services. Choose your industry to see tailored solutions, relevant compliance support, and industry-specific pricing.
Accountants
Making Tax Digital, Sage/Xero integration, GDPR compliance, Cyber Essentials for PI insurance renewals.
View IT Support for AccountantsLaw Firms
SRA compliance, Lexcel requirements, conveyancing fraud prevention, case management security.
View IT Support for Law FirmsRecruitment
GDPR candidate data protection, Bullhorn/Vincere ATS security, high-volume email protection.
View IT Support for RecruitmentFinancial Services
FCA Consumer Duty compliance, SMCR requirements, CRM security, client portal protection.
View IT Support for Financial ServicesEstate Agents
AML compliance, Rightmove/Zoopla integrations, client money protection, GDPR for property data.
View IT Support for Estate AgentsEducation
KCSIE safeguarding compliance, SIMS/Bromcom MIS security, content filtering, Ofsted-ready documentation.
View IT Support for EducationNot sure where to start? Book a compliance conversation - we'll assess your current setup and recommend the right approach. No pressure, no sales pitch.
Why HiltDigital?
Microsoft Partner
11 years Azure experience. We're not learning on your infrastructure - we've been doing this since Azure launched.
Cyber Essentials Certified
We practice what we preach. Certified ourselves, and we guide professional services firms through certification regularly.
Transparent Pricing
Our pricing is published. No "contact for quote" games. You can see exactly what you'll pay before we ever speak.
Compliance-Led, UK-Wide
Remote-first managed security for firms across the UK. We deploy, monitor, and evidence your controls without needing to be in the building. On-site is occasional and scheduled, not a response promise.
Our Guarantee
7-Day Stabilise: Core protection deployed within 7 business days, or your first month is free. We move fast because your security can't wait.
The Real Cost of Doing Nothing
What You Risk Without Proper Security
- Average ransomware payout: £140,000+ (plus weeks of downtime)
- Data breach fines: Up to £17.5m or 4% of turnover under GDPR
- PI insurance increase: 200-300% premium hikes after an incident
- Client loss: 60% of SMBs lose major clients after a breach
- Reputation damage: Years to rebuild, if ever
Potential cost of one incident: £150,000+
What You Get With Us
- Protected in 7 days: Not months of "discovery" - actual security, fast
- Compliance ready: Cyber Essentials, GDPR documentation, PI renewal support
- Tested backups: We prove your data is recoverable - quarterly
- 24/7 monitoring: Threats caught before they become incidents
- Industry expertise: We know your regulators, your software, your deadlines
H-Protect Standard (20 users): £1,100/month
One ransomware attack costs more than 11 years of protection.
The question isn't whether you can afford security. It's whether you can afford to gamble without it.
Still Not Sure? We Take the Risk.
7-Day Stabilise: Protected in 7 business days or your first month is free
No Lock-In: Month-to-month after initial 90 days - leave anytime
Compliance conversation: 20 minutes, no obligation - we'll tell you honestly if we're the right fit
What We Provide
Managed IT Support
Proactive IT management with security built in. Helpdesk support (calls answered under 30 seconds), Microsoft 365 management, and monthly security reporting.
Learn more about Managed ITCyber Security
EDR endpoint protection, email security against phishing, credential exposure monitoring for leaked logins, and 24/7 threat monitoring options.
Learn more about Cyber SecurityAzure Cloud Services
11 years Azure expertise. Virtual desktops, secure file storage, infrastructure management. Reduce Azure spend by up to 35% with our FinOps approach.
Learn more about Azure ServicesCompliance Support
Cyber Essentials certification guidance, GDPR technical measures, and documentation for PI insurance renewals and regulatory audits.
Learn more about ComplianceNot sure where to start? Book a compliance conversation - we'll assess your current setup and recommend the right approach. No pressure, no sales pitch.
Transparent Pricing
Per-user, per-month. Scoped to the controls your sector actually needs.
We do not pretend one package fits every firm. Tell us the mandate you are working to and the size of your team, and we will give you exact numbers in the first conversation.
20-minute call. No obligation. Protected in 7 days.
Note: Pricing covers security and management. Microsoft 365 licensing (~£10-20/user/month) and any Azure consumption are additional, paid direct to Microsoft.
Not sure where to start? Book a compliance conversation - we'll assess your current setup and recommend the right approach. No pressure, no sales pitch.
Let's Have a Conversation
20 minutes. No pitch deck, no pressure. We will ask about your setup, tell you honestly where the gaps are, and you can decide if it makes sense to work together. If it does not, we will still give you useful advice to take away.
7-Day Stabilise Guarantee: Core protection deployed within 7 business days, or your first month is free.
From First Call to Fully Protected in 7 Days
No surprises, no jargon, just a clear path to getting secured fast.
Step 1: Assess (Day 0)
30-minute discovery call + light tech audit → We'll give you a quick risk score and priority list. No pitch, just honest assessment.
Stabilise (Days 1-7)
MFA live, EDR deployed, patches automated, backups tested, alerts configured
→ Your 7-Day Stabilise deliverables complete. You're protected.
Optimise (Days 8-30)
Harden Microsoft 365, tidy permissions, tune monitoring, automate updates → We fine-tune everything so it runs smoothly without you thinking about it.
Protect (Ongoing)
Monthly scorecard showing: incidents blocked, response times, patching status, backup tests → Transparent, readable reports. No jargon.
GROW YOUR BUSINESS WITH TECHNOLOGY
Get problems fixed FAST.
Anything from critical security alerts and system crashes, to suspicious logins and staff members who accidentally clicked a phishing link.
Your call is answered within 30 seconds, not sent to voicemail, and you get a clear timeline for resolution. Our team follows up fast and keeps you informed every step.
Enterprise-grade protection.
Multi-layered protection, real-time monitoring, backup & recovery, phishing defense, endpoint security, training for your team, and more.
We put an “Iron Dome” around your business from day one.
Your data backed up and tested regularly.
We automatically backup regularly, and manually test to make sure they work when you need them most.
No matter what might happen, we’re making it super easy for you to be up and running the very same day.
Have all your questions answered, always.
Your team will never be made to feel “dumb” for asking, no matter what questions they ask.
You get peace of mind, clarity, and confidence in using tech to achieve your goals.
Receive support to plan for the future.
Need to add 5 new staff? Opening a second location? Switching software platforms?
We help you with planning, budgeting, and implementing tech that scales with your growth.
Know what's happening at all times.
You shouldn’t have to chase down status updates or wonder what’s happening behind the scenes.
We show you what’s been done, what’s in progress, and what’s coming next, so you always know where things stand.
OUR SERVICES
We offer end-to-end tech support built around what growing businesses actually need, and not vague SLAs, or confusing technical jargon.
You get the right mix of strategy, support, and security to keep your operations running smoothly.
We offer end-to-end tech support built around what growing businesses actually need, and not vague SLAs, or confusing technical jargon.
You get the right mix of strategy, support, and security to keep your operations running smoothly.
Compliance & Risk Management
Whether you handle financial, legal, or sensitive client data, we help you meet compliance requirements and reduce risk with the right policies, reporting, and protections in place.
Strategic Goal-Oriented IT Planning
You get tech that’s aligned with your business goals, whether that's scaling up, opening new locations, or migrating systems without disruption.
On/Off-boarding & Offboarding Support
We make it easy to bring new staff on or off your systems with secure access, proper permissions, and clear documentation every step of the way.
IT Documentation & Asset Management
We track and document your entire IT environment – devices, licenses, passwords, warranties – so nothing slips through the cracks, and everything stays organized.
Cloud Solutions for All Business Types
You'll be able to work from anywhere with secure, flexible cloud infrastructure that supports your team and your data , whether you’re remote, hybrid, or in-office.
Tool Management & Configuration
We configure and manage tools like Microsoft 365, Google Workspace (and many others) with secure access, smooth syncing, and reliable support across all your devices.
Patch Management & Software Updates
We monitor, test, and roll out updates on schedule to keep your systems secure and running smoothly, without interrupting your work.
Hardware, Software & Licensing
We manage all the details, from procurement and setup to renewals and upgrades, so your team always has the right tools for the job.
Vendor Comms & Management
We act as your main point of contact for third-party vendors – internet, phone, software providers – so you don’t waste time chasing different support desks.
Disaster Recovery Planning
Beyond backups, we create full recovery strategies to ensure your business can keep operating, even if something serious goes wrong.
Remote Technical Support & Training
Our team of engineers will come to your business and help you with any technical issue or challenge you might have. They can also train your team on how to make the best out of your tech.
Work with an Average IT Provider
- “We’ll get back to you.”
- Jargon, confusion, blame
- Endless back-and-forth
- Surprise fees and fine print
- Disappearing after onboarding
- Treated like a number
- Rotating techs
- Vague Reports
- “Fix it when it breaks” approach
- No documentation or visibility
- Missed handoffs and dropped tickets
- Stress around growth and scaling
Working With Us
- “We’ll get back to you.”
- Clear answers and ownership
- Issues resolved, properly explained
- Transparent and predictable pricing
- Consistent service throughout
- Treated like a partner who matters
- Consistent Team
- Easy-to-read specific reports
- Proactive support that prevents issues
- Everything tracked and logged
- Tight processes and full accountability
- Step-by-step planning for growth
We Walk the Walk, Not Just Talk the Talk
As a Cyber Essentials-accredited MSP, we've architected and secured networks for civil nuclear facilities, national NHS trusts, and major financial organizations. That means you get bullet-proof cybersecurity, built-in compliance, and peace of mind that your data is protected 24/7 against evolving threats.
Direct Access to Enterprise Tools
Our Microsoft CSP status gives you direct access to enterprise-grade licensing, Azure infrastructure, and Microsoft 365 services—without third-party markups or delays. From small-scale migrations to fully automated modern workplaces powered by Microsoft Copilot and AI, we deliver scalable, future-proof cloud solutions that boost collaboration, drive insights, and reduce your total cost of ownership.
Total Confidence in Your IT Resilience
Our Datto partnership means you get enterprise-grade backup, lightning-fast recovery, and proactive endpoint defense—all in one seamless solution. You'll benefit from near-zero downtime, automated threat response, and continuous health checks of your critical systems and applications. The result? Total confidence in your IT resilience, so you can focus on growing your business without ever worrying about data loss or security gaps.
Compliance-Led. Enterprise-Grade Security
We provide compliance-led managed IT security to regulated firms across the UK. We help businesses get more from their technology, whether that’s smooth cloud migrations, rock-solid cyber-defence, or 24/7 support with no hidden fees.
Our background in IT architecture and hands-on consultancy means you get strategic guidance and reliable delivery, every time.
We’re proudly Cyber Essentials-certified, Microsoft Cloud Solution Partners delivering modern IT that simply works. Remote-first and UK-wide, our consultancy-led approach means we build, secure, and support your infrastructure end-to-end.
Our team has worked with regulated industries, national organisations, and high-compliance sectors, ensuring we bring the highest standard of service to every client.
At Hilt Digital, we don’t just focus on today’s IT needs, we’re building for the future. Our commitment to apprenticeships and skills development ensures that we are training the next generation of IT professionals, creating high-quality jobs and securing the future of our industry.
Trusted By Leaders
From household names and national infrastructure to highly regulated industries, we've secured and optimised IT for some of the UK's most demanding organisations.
What if we're too small to need managed IT?
A: If your team uses email, stores data, or relies on software to do their job, then you need IT that works. Small businesses are more vulnerable to issues because they have fewer internal resources to handle them. We scale our support to fit your size, and help you stay protected as you grow.
Isn't managed IT just for big companies?
A: Not anymore. Managed IT used to be enterprise-only, but today’s threats don’t discriminate by company size. We bring enterprise-grade security and support to SMBs at a price that makes sense for your business.
What if we already have someone "handling IT"?
A: That’s great! We offer co-managed support, which means we work alongside your existing tech person or incumbent provider. We add security, automation, and surge capacity without taking control away from you. Many of our clients keep their internal IT and use us to fill the gaps.
How is this different from just calling a tech when something breaks?
A: Reactive support (calling when things break) is expensive and disruptive. You’re paying emergency rates, losing productivity, and dealing with unnecessary downtime. Proactive managed IT prevents most issues before they happen, keeps your systems updated and secure, and gives you predictable monthly costs instead of surprise bills.
What if we barely have tech issues right now?
A: That’s actually the best time to start. Proactive management keeps you in that good state and prevents small issues from becoming big problems. Plus, the basics (MFA, backups, patching, security) protect you from threats you can’t see coming—like ransomware or data breaches.
Won't this just add more complexity to our business?
A: The opposite. We reduce complexity by managing your tech stack, handling vendor relationships, and keeping everything documented and organized. You get one team, one bill, and one dashboard—instead of juggling multiple vendors and scrambling when something breaks.
We're not very "techy". Will this be hard to manage?
A: Not at all. We speak plain English, not jargon. Our job is to make tech simple and stress-free for you. If you have questions, we answer them clearly without making you feel dumb. That’s part of the service.
Do we need to sign up for everything at once?
A: No. You can start with H-Protect Standard and add services as you need them. We’re here to support your business as it grows, not lock you into things you don’t need yet.
What is a Microsoft Cloud Solution Provider (CSP)?
As a Microsoft CSP, we have direct access to Microsoft’s tools, resources, and support, enabling us to deliver tailored Azure cloud solutions. From migrations to ongoing management, our CSP status ensures your business benefits from expert cloud services built to Microsoft’s high standards.
What if our needs change in a few months?
A: We’re flexible. As your business grows or changes, we scale with you. Need to add users? Open a new location? Switch software? We help you plan, budget, and implement without disruption.
How fast is your support?
A: Our average first response time is under 30 minutes. You’ll have a named tech pod who knows your setup—no bouncing between departments or getting ghosted mid-ticket.
What's included in H-Protect Standard?
A: Everything you need to stay secure and productive: 24/7 monitoring, patching, EDR (endpoint protection), email security, backup monitoring, Microsoft 365 management, helpdesk support, and monthly scorecards. Darkweb Monitoring, M365 Backups, Plus, founder pricing includes 6 months FREE vulnerability management.
How do you handle onboarding from our current provider?
We make it smooth. We collect credentials securely, document your setup, coordinate with your current provider, and ensure zero downtime during the transition. We’ve done this dozens of times.
Are there long contracts?
A: We operate a minimal 12m to start with
No surprise bills, no hidden fees
Fair Terms:
→ Fixed pricing for your contract term
→ After 12 months: continue quarterly with 30-day notice
→ If we miss our 7-day guarantee, you can leave immediately
→ No data hostage, no equipment buyouts
Can you support compliance like Cyber Essentials, GDPR, or ISO?
Absolutely. Our controls and reporting are designed to align with compliance requirements. We’ll help you meet the technical requirements and provide documentation for audits.
Can we just talk through our compliance position first?
A: Of course. Book a 30-minute compliance conversation. We’ll look at where you are against the mandate you’re working to, flag the gaps, and answer your questions honestly. No pitch at the end, just straight advice.
Contact Us Below
WANT TO KNOW MORE?
Talk To Us
0151 452 3060
address
Thursby House, 1 Thursby Road, Bromborough,
Wirral, CH62 3PW
Registered Office
71-73 Shelton Street, Covent Garden,
London, WC2H 9JQ
Hours
Monday–Friday: 9am–5:30pm
